GetUBetter MSK App

Information for patients   - Download the app here -   https://app.getubetter.com/request-access/1/571d3a9420bfd9219f65b643d0003bf4



Haslingden Healthcare now offering a service for all patients to send directly Non-Medical Queries and Admin request using the link below, which includes requests for sicknotes, letter and updates regarding test results: 



You can also access this service using the NHS App. 

For further information, please speak to the Reception Team. 


We would like to know how we can improve our service to you and how you perceive our surgery and staff.

To help us with this, would you like to join our patient participation group so that you can have your say.  We would like the group to represent our patient population to include some of the following: young people, workers, retirees, people with long-term conditions and people from non-British ethnic groups etc.

If you are interested in becoming a member please email - lscicb-el.mackenzie.managers@nhs.net


The Enhanced Access Service in Rossendale is held at the Rossendale Health Centre (Inside Ilex View Practice) as well as Bacup Health Centre (Inside Irwell Medical Practice)

The service is held from Rossendale Health Centre, 17:00pm – 20:45pm on Tuesdays, Wednesdays, Fridays and Saturdays. The service is held from Bacup Health Centre, 17:00pm – 20:45pm on Mondays and Thursdays. Appointments within this service are both Face to Face and Remote (Telephone/Video Call).

These appointments can be with either: GP ANP Practice Nurse Health Care Assistant These clinicians have access to your GP Practice record, to enable them to see all results, letters and consultations to enable a continuity of care during your appointment with the Enhanced Access Service

Web: https://eastlancashirealliance.co.uk

Facebook: https://www.facebook.com/EastLancsAlliance/

Email: Ela.servicefeedback@nhs.net


Download the NHS App  - 

NHS App and your NHS account - NHS (www.nhs.uk)


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